COVID- 19 FAQ's




Coronavirus (COVID - 19) has taken the world by storm, we have seen mass panic all around the world including in our local communities. The speed and accuracy with which information can be collected, conveyed and exchanged, and ill-informed rumors can be quickly quashed are critical factors in the most up-to-date information being received by us all.


While we should be vigilant and continue to take reasonable precautionary methods to keep us all safe and minimize the spread of COVID- 19. We must remember that misinformation, rumors and fear travel faster then any virus and we encourage everyone to be responsible.


To address some concerns, we thought we would answer some Frequently Asked Questions on our page!

  1. How do you get Coronavirus? The virus is mutated and transmitted through human contact. This means, the virus is primarily transmitted through a sick person, coughing or sneezing on someone else. The virus also survives in water droplets which means that you can contract the virus through touching an ‘infected’ surface e.g. kitchen bench-tops, door knobs etc.

  2. What are the symptoms of Caronovirus? Symptoms of Coronavirus include: fever, cough and difficulty breathing. Some people may experience a ‘chest tightening’ sensation.

  3. How is Coronavirus treated? At this time, there is no cure for Caronavirus and no vaccine meaning is not not currently preventable through vaccination. Because the strain of Coronavirus that is currently circling the world, is a new strain, humans have not built an immunity too the virus. Research is underway all over the world, especially in Melbourne to find a vaccine, so sit tight!

  4. How dangerous is the Coronavirus? The virus has caused alarm for many reasons. Part of the reason is because, it is still too early to know how dangerous the virus really is. We still do not know how quickly it spreads between people.

  5. Can i contract Coronavirus by touching a package from overseas? NO! Packages are sent over days or weeks, the Coronavirus cannot survive out-of-human that long.

  6. How can i protect myself? Take note of the following tips provided by the Australian Government, Department of Health and the World Health Organisation to keep yourself safe from Coronavirus. Wash your hands Wash your hands often with soap and water for at least 30 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing and before and preparing food. When washing your hands, be sure to wash both the front and back of your hands, your nails and between your fingers. DON’T FORGET TO DRY YOUR HANDS Use a hand sanitizer that contains at least 60% alcohol. If warm water and soap is not readily available, use a hand sanitizer instead. Be sure to cover all surfaces of your hands and rub them together until they feel dry. Avoid touching your eyes, nose, and mouth Avoid touching your eyes, nose and mouth where possible, especially with unwashed hands. Avoid close contact Try and avoid, cuddling, kissing or shaking hands with anyone who is at an increased risk (recent travel history or contact with someone who has the virus or is symptomatic). Distance yourself Keep a safe distance from others. Particularly other people who are symptomatic or at an increased risk.

  7. Where can i get the right information about Coronavirus? The best thing you can do, is to AVOID information from the media and instead, refer to information provided directly by the Australian Government Department of Health, your local states Department of Health Website, The World Health Organisation (WHO) and Center for Disease Control and Prevention Websites.

If you are worried, you can call the Coronavirus Health Information Line on 1800 020 080 / The line operates 24 hours a day, seven days a week.


We hope this helps! Below are a list of websites for you to find the most up-to-date and accurate information about Coronavirus to help protect you and your family. Let us know if you have anymore questions you would like us to answer! * https://www.cdc.gov/coronavirus/2019-

* ncov/index.htmlhttps://www.who.int/emergencies/diseases/novel-coronavirus-2019/events-as-they- * happenhttps://www.health.gov.au/sites/default/files/documents/2020/03/coronavirus-covid-19-information-for-casual-contacts-of-a-confirmed- * case.pdfhttps://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert?

*utm_source=health.gov.au&utm_medium=redirect&utm_campaign=digital_transformation&utm_content=health-topics/novel-coronavirus-2019-ncov

* https://www.health.nsw.gov.au/Infectious/diseases/Pages/coronavirus.aspx

* https://www.health.act.gov.au/public-health-alert/updated-information-about-covid-19 * https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

* https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19?fbclid=IwAR3AXHxjJS6u0o-PhAjljv2KOiL8qaWlCAn9N145sth0-9EH86IjwcA8fCA

* https://www.smartraveller.gov.au/news-and-updates/coronavirus-covid-19

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